Tailor your care package
By calling today on 0208 593 4451 and speaking to one of our friendly team we will create your tailor-made care package.
Alternatively, you can contact us via email at firstname.lastname@example.org Our experienced team will talk you through what is available and arrange a home visit to discuss further. If you wish to do so you can look at our range of services on website www.addilyncareservices.co.uk or we can send you information in the post as this is available in various formats.
What happens next?
On our visit we will chat with you regarding your individual care needs. We will establish what you wish to gain from our service and agree a plan with you. If you wish to go ahead with our services, we will:
- Visit you with an allocated carer to look in more detail at your care plan
- Assess your care needs and carry out an appropriate risk assessment - This is put in place for your safety and the safety of your care worker
- Agree the start date of your services
Addilyn Care Services quality assurance programs ensure we perform a number of care reviews from day one. We will stay in touch so we know you are happy with the service.
Complaints or Concerns
We operate an effective complaints policy. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service. This will be further explained by our manager upon her visit. It is designed so we always strive to maintain the best possible care service for yourself or your loved one.
Our team is excellent
Everyone who works for us has a fantastic attitude to the job they do. They are people focused and they care.
Our team is trained to a higher level than the Care Quality Commission standards. We are proud that our team are much better than the average.
Through client feedback and regular staff evaluations we are always improving levels of care, good is not good enough, we strive for excellent.
We have a team with specialist skills who support clients based on their individual requirements.
Schedule your free care assessment with team Addilyn
At Addilyn Care Services, we understand everyone’s care needs are different. To arrange a FREE care assessment please complete the following form and one of our Care Managers will be in touch to arrange a time and place convenient for you.
If care is urgently required, please call our Emergency care team on: 0208 593 4451 or 07931 39 34 93